7slot Privacy Policy — How We Protect Your Data

1. Introduction

7slot ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all registered players and visitors. This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the third parties with whom we may share it, and the rights available to you as a data subject. This policy applies to all interactions with 7slot, including account registration, gameplay, deposits, withdrawals, and communications with our support team.

By registering an account on 7slot or by continuing to use the platform after any update to this policy, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree with this Privacy Policy, you must not use 7slot.

2. Our Privacy Commitments at a Glance

3. Information We Collect

7slot collects personal data in three main categories: information you provide directly during registration and account activity, information generated automatically by your use of the platform, and information received from third-party service providers such as payment processors.

• Registration data: full name, date of birth, mobile phone number, and email address (where provided).
• KYC verification documents: national ID card, passport, or other government-issued identity documents submitted for age and identity verification.
• Account preferences and settings: language preferences, responsible gaming limits, and notification preferences you configure in your account dashboard.
• Support communications: messages, queries, and attachments you send to the 7slot support team via live chat or email.

• Device and connection data: IP address, device type, operating system, browser type and version, and mobile network operator.
• Session and gameplay data: pages visited, games played, bet amounts, wagering history, session duration, and in-platform navigation patterns.
• Cookies and similar tracking technologies: session cookies, authentication tokens, and performance analytics data (see Section 8 for full cookie details).

• Payment processor data: transaction reference numbers, payment method identifiers (e.g., the last four digits of a mobile wallet number), and transaction status confirmations from bKash, Nagad, Rocket, and other payment providers.
• Fraud and compliance screening data: results of identity and fraud screening checks conducted by third-party compliance service providers.
• Game provider data: aggregated game round outcomes and RTP statistics provided by licensed game studios such as Pragmatic Play, Evolution Gaming, and Spribe for audit and fairness verification purposes.

4. How We Use Your Information

7slot processes your personal data for the following specific purposes. We apply a data minimisation principle — we collect only the data genuinely required for each purpose and do not retain it beyond the period necessary.

• Account creation and management: to register your account, verify your identity (KYC), maintain your account settings, and process your login sessions securely.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, USDT, and other accepted payment methods, and to maintain accurate financial records.
• Platform delivery and improvement: to provide access to games, sports betting markets, and all other 7slot features, and to analyse usage patterns to improve platform performance.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other prohibited conduct.
• Responsible gaming compliance: to administer deposit limits, session reminders, and self-exclusion tools, and to monitor account activity for signs of problematic gambling behaviour.
• Marketing communications: to send you promotional offers, bonus notifications, and platform news where you have opted in to receive such communications. You may opt out at any time by contacting support or updating your account notification preferences.

7slot does not use your personal data for any purpose beyond those listed above without first obtaining your explicit consent or as required by applicable law.

5. Legal Basis for Processing

7slot processes your personal data on the following legal bases, consistent with applicable data protection principles:

• Contractual necessity: processing required to fulfil our obligations under the Terms and Conditions, including account management, game delivery, and transaction processing.
• Legal obligation: processing required to comply with anti-money laundering regulations, KYC obligations, fraud prevention requirements, and other applicable laws.
• Legitimate interests: processing carried out for fraud detection, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: processing for direct marketing communications and non-essential cookies, where you have given explicit opt-in consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Information

7slot does not sell or rent your personal data. We share personal data only in the following limited circumstances, and only to the extent strictly necessary for each purpose:

• Payment service providers: to process deposits and withdrawals, we share necessary transaction data with bKash, Nagad, Rocket, Upay, and other accepted payment processors. These providers are contractually bound to process data only for payment fulfilment.
• Game technology providers: game studios such as Pragmatic Play, Evolution Gaming, NetEnt, and Spribe receive session tokens and game round data to deliver certified game content. No directly identifying personal data (such as name or address) is shared with game providers.
• Compliance and regulatory bodies: we may be required to disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where we receive a lawful request or are legally obligated to do so.
• Technology infrastructure providers: hosting, security, analytics, and customer support platform providers who process data on our behalf under strict data processing agreements that prohibit any independent use of your data.

Where any third-party data processor is located outside Bangladesh, 7slot ensures that appropriate safeguards are in place to protect the transfer of your personal data, including contractual protections equivalent to applicable data protection standards.

7. Payment Data and Financial Information

7slot takes the security of payment data extremely seriously. We do not store full card numbers, CVV codes, or complete mobile wallet PINs on our servers. Payment card and mobile wallet transactions are processed by PCI-DSS compliant payment processors. 7slot retains only the transaction reference, the masked payment method identifier, the amount, and the outcome of each transaction for our financial records and dispute resolution purposes.

All financial transaction records are retained for a minimum of five years from the date of the transaction to comply with applicable anti-money laundering and financial record-keeping regulations. These records may be disclosed to relevant authorities on receipt of a lawful request.

8. Cookies and Tracking Technologies

7slot uses cookies and similar browser-based technologies to operate the platform effectively and to understand how players use it. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not execute code or deliver viruses; they simply allow the platform to recognise your browser session across pages.

• Essential / session cookies: strictly necessary for platform operation. These include authentication tokens that keep you logged in during a session and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most frequently, average session duration, and feature usage rates. This data helps us improve platform performance and user experience.
• Preference cookies: store your platform settings such as language preference and responsible gaming display options so they are remembered between sessions.

You may control or delete cookies through your browser settings at any time. Please note that disabling essential cookies will impair your ability to log in and use the 7slot platform. 7slot does not use third-party advertising networks or behavioural tracking cookies.

9. Data Retention

7slot retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: active account data is retained for the lifetime of your account plus a minimum of five years following account closure; KYC identity documents are retained for a minimum of five years following account closure; financial transaction records are retained for a minimum of five years from the transaction date; support communications are retained for two years from the date of the interaction.

When personal data is no longer required and no legal retention obligation applies, 7slot securely deletes or anonymises that data using industry-standard data destruction methods. Anonymised aggregate data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.

10. Your Rights as a Data Subject

As a player on 7slot, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team with your request. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

• Right of access: you may request a copy of all personal data 7slot holds about you, along with information about how it is processed.
• Right to rectification: if any personal data held about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: subject to legal retention obligations, you may request deletion of your personal data. We will review and respond to all erasure requests within 30 days.
• Right to object to marketing: you may opt out of receiving direct marketing communications from 7slot at any time by contacting support or updating your account notification settings.
• Right to data portability: where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

7slot will not discriminate against you for exercising any of the rights listed above. Where a request cannot be fulfilled in full (for example, because a legal retention obligation prevents full deletion), we will explain the reason clearly and fulfil the request to the maximum extent possible.

11. Data Security Measures

7slot implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit; encrypted storage for sensitive data at rest; role-based access controls that limit employee access to personal data on a strict need-to-know basis; regular security audits and vulnerability assessments; and automatic session timeout after a period of inactivity.

In the unlikely event of a personal data breach that poses a risk to your rights or freedoms, 7slot will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach. We recommend that all players use a strong, unique password for their 7slot account and enable any available two-factor authentication features.

12. Children and Minors

7slot is strictly an adult platform for players aged 21 and above. We do not knowingly collect, use, or retain personal data from any individual under the age of 21. Our registration process includes mandatory age verification steps. If a parent or guardian becomes aware that their child has provided personal data to 7slot without their consent, they should contact us immediately at [email protected]. Upon verification, we will promptly delete the data and close the associated account.

13. Changes to This Privacy Policy

7slot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. When we make material changes, we will notify registered players via their registered contact details (email or platform notification) with reasonable advance notice where practicable. The updated policy will be published on this page with the date of last revision displayed at the top.

Your continued use of 7slot after any updated Privacy Policy becomes effective constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how we protect your data.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 7slot handles your personal data, please contact our dedicated privacy support team. We are available 24/7 and can assist in both English and Bengali.

Email: [email protected]